Refund Policy

1. 14-Day Refund Window

We want you to be completely satisfied with your purchase. You may request a refund within 14 days of your purchase date.

If the digital product did not meet your expectations or you experienced technical issues that prevented you from using the files, we will issue a full refund.

2. How to Request a Refund

To request a refund within the 14-day window, send an email to support@lazuar.com with the following information:

• Your full name
• The email address used during purchase
• The name of the digital product
• A brief reason for the refund (this helps us improve)

3. Processing Time

Approved refunds are processed within 5–10 business days depending on your bank or payment provider. The refund will be returned to the original payment method used during checkout. You will lose access to the download links immediately upon processing.

4. Contact Us

If you believe there has been a billing error or have questions about your purchase, please contact us:

• Email: support@lazuar.com